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Longkou City Hongrun Packing Machinery Co., Ltd.
Address: Zhuyou Industrial Zone ,Longkou City , Shandong Province ,China
Zip Code:265705
E-mail:hrmachine@lkhrmachine.com
Mobile: +86 15552447686
Tel: +86 535 8573288
Fax: +86 535 8573866

Service
Installing Terms:
1. To offer technical documents:
a. Layout drawings of production line.
b. Construction foundation drawings for production line.
c. Operation manual.
d. Technology formula.
2. Technical assistance:
a. Direct and monitor the installation process.
b. Supervision of testing and commissioning.
3. Training (option of a or b, or both of them are adopted)
a. The Buyer sends personnel to the seller's plant for training.
b. Normal training: installation engineers will teach workers during installation and commissioning in buyer’s plant, buyer should selected the workers who will keep staying in buyer’s plant for at least 6 months to take the training curriculum.
 
Note:
a. It will take about 30 days for installation, testing and commissioning, normal training, etc. for each production line, but the plant building, foundation, water, electric power, fuel supply, etc. shall be prepared by the buyer in advance before installation.
b. The quotation does not include the following items:
(1) The building of the plant.
(2) The construction foundation of the equipment.
(3) The first power cable and transformer.
(4) The charges related to installation engineers.
(5) Ocean freight, unloading charges, insurance and any taxes.
c. The seller shall send engineers to the buyer's contract plant site for the direction of installation, testing and commissioning, training of operation.
(1) Buyer shall pay 100USD/person/day to seller’s engineers when they are in buyer’s country.
(2) The seller's technical personnel shall not work more than 8 hours per day.
(3) The hotel or home, meals of the seller's engineer, travel cost, and other cost inside buyer’s country shall be at the buyer's charge.
(4) The VISA cost and airline round-trip tickets from Yantai to buyer’s country at the buyer’s charge.
(5) Installation and training of all time shall not exceed determined time beforehand. If the reason of delay is caused by buyer, buyer should pay for the extra salary (150USD /day/engineer).
 
4. The buyer's obligation
(1) The Buyer shall supply tools, materials or equipment and 4-6 workers (they should be an electrician,an machine erector, an electric welder and an plumber ), for completion of the installation and test at his own expense.
(2) The Buyer shall offer other convenience and assistance necessary for the completion of erection and test.
(3) The seller shall cooperate with the buyer handle visa actively provide all the material needed for visa. If the buyer or government visa problems caused, installed cycle impact not as the responsibility of the seller
(4) The buyer shall ensure that the engineer from seller all the safety problems and domestic during the installation. Suggestion: INSURANCE.
 
Warranty Terms:
A.   Warranty period: One year after installation
The sellers guarantee that the mechanical equipment supplied to the buyer is the equipment of good quality. Within 12months counting from the date of the mechanical equipment operation or 18 months counting from the date of the equipment delivery (any earlier expiry date of the above two dates shall be as a counting basis), if the equipment is confirmed troubled or damaged under normal operation (8 hours/3 shift day), the Seller shall be responsible to repair and replace the damaged parts or equipment with new ones free of charge.
During the warranty period, if there are some problems with the machinery, the company will be in after received customer's notice, by the specialist is responsible for the customer to solve the problem (by phone, E-mail, fax, etc.).
B.   Key service part:
Full set one year spare part is free, it will be cheap to buy after 2-3 years spare part, seller have special service depot, have full spare parts, any time, seller supply the spare parts to customer factory by DHL will not more than 5-7 days, but normally, seller’s machine have not happened the state of emergency of the spare parts.
C.   Disclaimer:
However, the above warranty is not suitable to the troubles occurred by the following factors:
1. From improper operation, negligence, wrong operation, intended damage by the operator, or abnormal instability of voltage.
2. Due to Force Majeure, such as natural disaster, war, riot, civil strife, strike, fire, etc.
3. Due to natural damage or corrosion of the mechanical equipment.
4. The buyer refits and removes the equipment to a new plant site by himself without the seller's confirmation in advance and without the supervision of the seller's engineers.
 
Note:
(1) We produce the machine all high quality standard. We use the high quality part for machine and offer the economical price for customer, because the machine stable operation is a crucial factor for customer to increase income and improve economic performance. High running rate of machine is our purpose.
(2) The data and picture within the information for reference only,the company reserves the right to change equipment and structural components,in the case to change without notice. Purchase of equipment involved in the content, data, configurations, prices, etc. are subject to contract.
(3) If the voltage and frequency are different, should add extra price.
(4) The exchange rate form USD to RMB of quotation according to Real Time Exchange Rates.
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LongKou Hongrun Packing Machinery Co.,LTD all rights reserved
Address:Zhuyou Industry Park, Longkou City, Shandong Province,China
Mobile: +86 155 5244 7686hrmachine@lkhrmachine.comPrivacy Policy